WARRANTY POLICY

WARRANTY POLICY
How is Lumi’s warranty?

Lumi’s products are warranted on 24 months. Within the warranty period, Lumi commit replace 1-to-1 at place of use.

Lumi’s warranty policy?

The Warranty is valid at every Lumi’s agents, branches. Lumi’s products have 24 months warranty period from the date of manufacture.

In the cases, products are not warrented

1. Damaged because of calamities, or not following user manual. For example: natural disasters, fire, lightning strike, electric supply is not stability, by liquids,..

2. Products are cracked, broken, scratched by user’s mistakes

3. Damaged cause installing devices at bad natural conditions. For example: temperature is too high, hudimity is too high, dusted, frozen. Please follow the proper temperature on instruction.

4. Damaged cause of not using suitable electric supply.


The manufacture will only accept warranty if products are on warranty period or manufacture’s mistakes.



MANY THANKS FOR TRUSTED AND CHOOSE TO USE OUR PRODUCTS

 
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